Telephony Services

The concept of transmitting voice over a data network is exciting to companies that are maintaining intranet connections for all of their branch offices, while paying for voice circuits to PBXs in those same locations. The cost savings alone are appealing - although security, reliability, and quality questions can make network managers apprehensive about IP telephony. That's why TAMITE offers comprehensive solutions for delivering secure, scalable IP telephony across the enterprise combined with services to ensure that the network will handle voice with the utmost quality and reliability. TAMITE's design is based on the right solution using leading manufacturers that are suitable for companies & organisations of all sizes dependent on the readiness of the LAN to carry voice traffic.

Why VoIP is cheaper ?

The opportunities for deriving savings in VoIP arise from the fact that it has a fundamentally different cost base to conventional telephone systems in that it allows you to share costs with your computer network.

Take network efficiency - with circuit-switched calls, ports in both the originating and receiving switches are tied up for the duration of a call, whereas VoIP (sometimes called internet phones) with its virtual circuits, makes more efficient use of available network bandwidth. The integration of voice and data effectively fills up the data communications channels efficiently, thus providing bandwidth consolidation.

Now look at infrastructure investment reduction. VoIP takes advantage of the same equipment that is driving the Internet. The hardware and protocols for VoIP are largely off-the-shelf, interchangeable and developed by numerous vendors.

Then there's a lowered cost of expansion. VoIP is more scalable. Traditional telephone networks are geographically restricted by their circuit switches, with a switch required for each service area. With VoIP technology, a soft switch can be installed at the regional level, allowing multiple markets to utilise it, with only limited equipment required locally.

One of the most important of all - call charges reduction. VoIP enables companies to eliminate call charges between their offices by using their data network to carry inter-office calls. They may also use VoIP to reduce the costs of calls outside the company by carrying them to the nearest point on their network before handing them off to the PSTN. This gives them an alternative to the PSTN that can continue to grow and be scaled to fit their needs.

Network simplification and consolidation. One network is easier to manage than two. Moreover since VoIP exchange is based on software rather than hardware, it is easier to alter, configure and maintain. For Enterprise PBX, for instance, it results in a substantial improvement in move/add/change of telephony circuits and substantial reduction in staffing and administration costs.

Additionally, for the service provider, VoIP systems are typically computer applications running on high specification PC servers, rather than traditional telephone switches, which mean the costs of delivering the service are less than that for traditional telephony services.

From expert advice, consultation and project management through to supply and installation, TAMITE will support your phone system requirement throughout. We also provide full staff training, friendly technical support, on site and remote system maintenance back-up.